Frequently Asked Questions

*The last entrance to the Lazy River is 1 hour prior to water park close – no exceptions.

*The last journey over the bridge to the beach area (if beach access is included in your pass) is 30 minutes prior to water park close – no exceptions.
Nope, just a height limit! You must be 44” or taller to use the Wedge Water Slides. Life jackets are provided for everyone using the water slides.
There is no age restriction for the Lazy River. All children under 52″ must wear a life jacket on the Lazy River.
All guests under the age of 16 years old need to have a legal guardian with them at all times. They will also need to have their legal guardian sign their waiver on their behalf.

Guests over the age of 16 years old are welcome to visit us, as long as they have a legal guardian sign their waiver prior to arrival.
Noooo 🙁

Our Activity Pass includes access to the Lazy River and the Wedge Water Slides for the day, we do not have a pass just for the Lazy River.
Yes, we provide tubes for the Lazy River. You may rent a cooler tube for theLazy River when you check in.
You may bring your own tube for the Lazy River, as long as it is under 55″ across.

No tubes are allowed in the Wedge Water Slide pool.
We have an incredibly strict ZERO TOLERANCE policy for under age drinkers. If you or someone in your group is found to be underage drinking on Waco Surf property, the entire group will be asked to leave and escorted off premise. We take this stuff pretty seriously here…
You may bring coolers with food and drinks, gas BBQs/grills, chairs, canopies/tents.

You may NOT bring glass, charcoal BBQs/grills or any kind of weapon.

Please carry your ID with you – you will need it to receive a 21+ wristband if you intend on drinking, or buying any alcohol drinks from us.

*Please note: BYOB is only permitted in the slide/river area and not the surf pool/beach area*
We do not have lockers (yet).

Most of our guests carry a waterproof pouch with their phone, credit card, ID and car keys around the park with them 🙂

Travel light, stay light!
But of course! We offer 10% off our Water Park Passes for all serving and veteran military personnel with appropriate ID.

Military discounted tickets must be purchased on site so we can verify the ID.
1 dog is permitted per cabin for an additional pet fee.

No dogs are allowed in the Waco Surf Hotel or Houses on property.
No dogs are surf lagoon or beach area, or wetlands activities area.
Dogs are allowed by the cable beach on leash.

Please be a good pet parent and pick up after your dog, we have a lot of barefooted guests…

Service animals are only allowed in designated areas with correct marked badges.

Service animals are not allowed in any bodies of water due to health regulations.

We can direct you where service animals are and are not allowed on property.

*Emotional support animals or comfort animals are not considered service animals under the ADA.
We no longer have a direct phone number.

It was clear that the phone wasn’t the solution as you’re always talking to the most recent guest that tried to get in touch (and the phone would ring, quite literally, nonstop). So we made the decision to move everything to digital platforms; it’s timestamped, it’s chronological, and most importantly, it’s the most fair way to handle our finite asset, waves.

You can reach us directly on our Chat Bot messenger on our website, or shoot us an email at [email protected].
The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.
- - - The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.
  - The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.
- The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.
  - The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.
For all 2023 Waco Surf cancellation policies – please see link below:

2023 Waco Surf cancellation policies
Yes, you may bring your own propane or gas BBQ or grill for The Wetlands Waterpark (Grills/BBQs of any kind are not permitted on the surf side of the park).

No charcoals/charcoal BBQs are allowed on property.
Yes, you may bring your own cooler with snacks, drinks and alcoholic beverages to The Wetlands Waterpark (BYO alcohol of any kind is not permitted on the surf side of the park). There is no entry fee for coolers, we do have cooler float you can rent to take your cooler around the Lazy River with you though 🙂

Absolutely no glass allowed on property – even your jar of pickles will be confiscated…
Water Park Passes (access to the Lazy River and Wedge Water Slides)

Adults: $39-49+tax

Kids (aged 6-16 years old): $14+tax

Family (2 adults and 2 kids): $99+tax

Kids 5 years and younger are free.

Water Park & Beach Passes (access to the Lazy River, Wedge Water Slides and Beach)

Adults: $49-59+tax

Kids (aged 6-16 years old): $15-19+tax

Family (2 adults and 2 kids): $139+tax

Kids 5 years and younger are free
The Wedge Cabanas are located around the shallow wading pool next to the Wedge water slides. They range from $219-249+tax depending on the season and the day of the week!

Each cabana comes with seating for up to 8 people.

The Wedge Cabanas do not come with any passes, these need to be purchased in addition to the cabana rental.

*Cabana rental times follow waterpark hours.
The Water Park Passes (individual, family and sunset) do not include beach access – this can be added to your pass online or on site.

Please note – while the waterpark side of the property is BYOB (no glass), the beach side of the property is strictly non BYOB. Coolers can be left with our staff at the bridge between the 2 attractions.
Parking is free in our back parking lot. If you’d like the convenience of being right up front close to the entrance, we have VIP parking available for $20 for the day. One of our park ambassadors will be able to direct you to both parking lots.
Unfortunately, if you have items issued by BSR, it no longer exists as a company. The new ownership group took over the property in 2021, and BSR ceased to be a company. Waco Surf did have a grace period of accepting credits, passes and sessions from BSR to the new company (something that was not required) but that grace period ended in December, 2022.

BSR credits, unused sessions or passes can no longer be accepted by Waco Surf as we are a new company and have new software platforms as a result.

WATER PARK FAQ

WATER PARK FAQ